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Day One: Tuesday, January 10th |
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9-10 am Altschul Atrium Breakfast: |
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10 - 11:30 LCC and WW: Rotation! Consultants Sevi: Scanning and PDF creation Shawn: Daily Task List, Forms, Consult computers Hannah: Mac Maintenance, printing issues. |
10 - 11:30 401 Altschul: Megan RCAs Policy changes. |
10 - 11:30 22 Lehman: Andrew Help Desk Policies &
Procedures |
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11:30 – 11:45 am Altschul Atrium Break |
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11:45am – 1:30pm 401 Altschul: Megan and Sevi Consultants and RCAs Labs. HT. |
11:45am – 1:30pm LCC: Andrew Help Desk Servers/Novell
Install |
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1:30 – 2:30pm Altschul Atrium Lunch: Pizza |
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2:30 – 3:30pm 304 Barnard All Students Help Trac
Fever |
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3:30pm – 5pm 304 Barnard All Students Mac Capturing |
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Day Two: Wednesday, January 11th |
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9-10 am Altschul Atrium Breakfast: Bagels |
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10-11:30 am WW – Sevi, Megan Email, Quota |
10-10:45 am 401 Altschul – Adrienne RCAs Unix |
10-11:30 am LCC - Andrew Help Desk Email
clients/over quota |
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10:45-11:30 am 401 Alt – Mary Ellen Tucker RCAs Unmet Student Needs |
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11:30 – 11:45 am Altschul Atrium Break |
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11:45am – 1:30pm 401 Altschul: Megan and Sevi Consultants and RCAs Network Troubleshooting. NAV/PP. |
11:45am – 1:30pm LCC - Andrew Help Desk Ghosting/Hardware |
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1:30 – 2:30pm Altschul Atrium Lunch: BBQ |
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2:30 – 3:30pm WW Hannah: Printing from a laptop. Shawn: Printing jams! Toner! |
2:30 – 3:30pm 401 Altschul - Megan RCAs Advanced Virus Troubleshooting. |
2:30 – 3:30pm LCC - Andrew Help Desk ATX-hands on |
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3:30 – 5pm 304 Barnard All Students Emily Harris from MINS – Advanced Networking |
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Day Three: Thursday, January 12th |
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9-10 am Breakfast: Donuts |
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10-11:30 am 401 Altschul – Megan Consultants and RCAs |
10-11:30 am LCC - Andrew Help Desk New Computer
Setup/Inventory |
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11:30am – 1pm WW – Sevi Consultants Twenty Questions |
11:30-1pm 401 Alt – Megan RCAs Advanced Troubleshooting. |
11:45am – 1pm WW - Alex Help Desk Macs |
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1 – 2:30pm Lunch on your own! Group Reps do lunch w/ MET, MW, AB from 1-2. |
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2:30 – 4:30pm 304 Barnard Jeopardy You MUST bring your button. They will be collected. |
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4:30 – 5pm Time on your own. |
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5 – 7pm Sulzberger Parlor (3rd floor Barnard Hall) Training
Dinner |
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