Tuesday, August 21st, 2007

 

 

9:00am - 4:30pm

Check into Residence Halls. Your key should be at your front desk.

5:00pm - 7:00pm

Opening Dinner, (Sulz Parlor)

 

 



 

 

Wednesday, August 22th,

 

10-10:30am

 

Help Desk Area

Welcome Back

Whats New!

10:30am-11:30am

 

Help Desk Area

Artemis/Demeter/workstation/Skype/AIM passwords

11:30am - 1 pm

Help Desk

HD Area

Policies , Google Schedules, Notebook configs, OnePass Proficiencies

1 - 2 pm

 

All

Sulzberger Parlor

Lunch and OCD Contracts

2 - 3pm

HDT+Aces

Wireless@Barnard - Adrienne Rau from MINS

3-4pm

 

Customer Services and HD interviewing Skills with Pedro

 

4-5pm

HelpTrac and phones for new HDTs only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thursday, August 23rd

10-12 noon

 

Conference Room 22 Lehman

Ghosting Notebooks and Desktops with Josh and Andrew

12pm - 1 pm

 

Help Desk

LCC

Artemis Prosoft, PCPhoneHome and Hardware

 

1-2pm

 

All

Sulzberger Parlor

Lunch

2-4pm

Help Desk

LCC

Apple Desktop Training 2007

4-5pm

New HDTs only

Email Clients

 

 

 

 

 

 

 

 

 

 

 

 

 

Friday, August 24th

 

10-11am

 

All

Altschul 401

TCP/IP and Network printing

11am-12:30pm

 

All

Altschul 401

Ricoh printing and printing basics

12:30pm-1:30 pm

 

All

Lunch Sulzberger Parlor

2:00-4:00pm

 

All

401 Altschul

Help Desk Jeopardy

 

 

 

 

 

 

 

 

 

 

 

Monday, August 27th

 

9am - 12:00pm

First Shift of HD Phone Support and tickets

11am - 12:30pm

AT students and staff

Lunch in Lehman 22 Conference Room.

11am - 5:00pm

Second shift of HD Phone support and tickets

5:30 - 6:30pm

All

North Sulzberger Tower

Final Training Dinner

6:30 - 7:30pm

Board Games