Monday, August 22nd

9am-4:30pm

Check into dorms

5-7pm

Opening Dinner and Events, Lehman Lawn

 

 

 


 

Tuesday, August 23rd

9-10 am

Sulzberger Parlor

Breakfast

10-11am

304 Barnard Hall

Welcome back to AT/Who We Are and What We Do –Andrew and AT Staff

11am-12pm

304 Barnard Hall

Introduction to MINS and Networking at Barnard

Guest Speaker: Emily Harris (MINS)

12pm-1pm

LCC
Consultants
Job Overview, Notebooks and SP2

Shawn/Sevi

12pm-1pm

401 Altschul

RCAs and Help Desk

Networking and TCPIP

Andrew and Megan

1-2pm

Sulzberger Parlor

Lunch

2-3:30pm

West Wing
Consultants
Virus protection

Shawn/Sevi

2-3:30pm

LCC

Help Desk

Dell Hardware Basics

110,150 series

Alex/Andrew

2-3:30pm

401 Altschul

RCAs

Reformat, Reinstall, using Drivers, Mandatory Computer Setup

3:30-3:45pm

Sulzberger Parlor

Break

3:45-5pm

West Wing
Consultants
Adaware and Spyware

Shawn/Sevi

 

3:45-5pm

LCC

Help Desk

Dell Hardware Basics

240/260/270/280 series

Alex/Andrew

3:45-5pm

401 Altschul

RCAs

Backing up: iPods, external enclosures, dvds.

5-7pm

Evening Activity

Night at the Movies – 405 Milbank

 

 

 

 

 

Wednesday, August 24th

8:30-9:30

Altschul Atrium

RCA/RA breakfast

9-9:30 am

Sulzberger Parlor

Breakfast

9:30-10am

Sulzberger Parlor

OCD Contract Session

10-11am

304 Barnard Hall

Networking/E-mail/Secure Protocols- Vadim and Emily-MINS

11am-1:00pm

West Wing
Consultants
Email Client setting basics and Troubleshooting UNIs

Shawn/Sevi

11am-1:00pm

LCC

Help Desk

Email Clients, Palms, TREOs Oh My!

Sonia,  Mary Ellen

11am-1:00pm

401 Altschul

RCAs

Email Client Configurations: Dual OS, Dual Client

Megan

1-2pm

Sulzberger Parlor

Lunch

2-2:45pm

West Wing
Consultants
Library and Media Services Tour

Jenna Friedman-Library

2-3:30pm

LCC

100 Things a Help Desker Should Know

Sonia/Andrew

2-3:30pm

401 Altschul

RCAs

Secure Email Protocols

Registry and Process problems.

Megan

2:45-3:30pm

West Wing

Consultants

HelpTrac

Andrew

3:30-3:45pm

Sulzberger Parlor

Break

3:45-5pm

LCC
Consultants
Scanning and FTP

Shawn/Sevi

3:45-5pm

401 Altschul

Help Desk and RCAs

Any Port in a Storm

Joel Rosenblatt, Columbia University

 

5-7pm

Evening Activity

 

Thursday, August 25th

9-10 am

Sulzberger Parlor

Breakfast

10-11am

304 Barnard Hall

Printing Overview

Guest Speaker:  Alan Anderson

11am-1pm

West Wing
Consultants
Ninja printing and Printer basics and JetAdmin

Darin/Sevi

11am-1pm

LCC

Help Desk

Ins and Outs of Printing

Andrew/Alex

11am-1pm

401 Altschul

RCAs

Ninja printing/JetAdmin

Megan

1-2pm

Sulzberger Parlor

Lunch

2-3:30pm

West Wing
Consultants
Word and PDF and Disk Media (USB,CDR, Courseworks  etc)

Shawn/Sevi

2-3:30pm

LCC

Help Desk

Data Backup

Andrew/Darin/Alex

2-3:30pm

401 Altschul

RCAs

Macs: Target Booting, backing up

Megan

3:30-3:45pm

Sulzberger Parlor

Break

3:45-5pm

West Wing
Consultants
Mac basics

Alex

3:45-5pm

LCC

Help Desk

Data Restore

Andrew/Darin

3:45-5pm

401 Altschul

RCAs

Macs: shortcuts, network connections.

Megan

5-7pm

Evening Activity

 

 

 

Friday, August 26th

9-10 am

Sulzberger Parlor

10-11am

304 Barnard Hall

Customer Service/Troubleshooting Overview

11am-1pm

Brooks Lab
Consultants
Supported Software programs and Res Labs tour

Shawn/Sevi

11am-1pm

LCC

Help Desk

Troubleshooting 101

(passwords, lost files, error messages)

Darin/Andrew

11am-1pm

401 Altschul

RCAs

Virus and Spyware Troubleshooting

Megan

1-2pm

Sulzberger Parlor

Lunch

2-4pm

Jeopardy!

304 Barnard Hall

 


 

 

Monday, August 29th

10am-3pm

Move-in activities

10am-3pm

LCC
Consultants

10am-3pm

LCC

Help Desk

10am-3pm

Sulzberger Lobby

RCAs

5-7pm

North Tower

Final Dinner